Terms and Conditions

Welcome to Lucky Binz LTD. These Terms and Conditions ("Terms") govern your use of our website and your purchases, whether made online, by delivery arrangement, or in our physical store. By accessing or using our website, contacting us through the website, or making a purchase from Lucky Binz LTD, you agree to these Terms.

1. Product Information

We do our best to keep product descriptions, images, prices, hours, promotions, and availability accurate and current. Because our inventory changes frequently, we cannot guarantee that all website information will always be complete, error-free, or up to date. We may correct errors, update information, change prices, or remove unavailable products at any time without prior notice.

2. Orders and Payment

All orders and purchase requests are subject to acceptance by Lucky Binz LTD. We may refuse or cancel an order for reasons including product availability, pricing or product-description errors, suspected fraud, payment issues, or other operational concerns. Payment must be received in full before an online order, delivery order, or held item is processed.

3. Shipping, Local Delivery, and In-Store Purchases

For shipped or delivered items, delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by third-party carriers, weather, incorrect customer information, or circumstances outside our control.

• Shipped items: Once an item has been provided to the shipping carrier, risk of loss and title pass to the customer. Customers are responsible for inspecting packages upon delivery and filing any damaged or lost shipment claims directly with the carrier.
• Local delivery: Local delivery may be available within Calgary by arrangement. Delivery availability, timing, and fees may vary and must be confirmed before purchase.
• In-store purchases: All in-store items are sold as is. Customers are responsible for inspecting items before completing their purchase.

4. All Sales Final

All sales are final. Lucky Binz LTD does not offer refunds, exchanges, returns, or money-back guarantees unless we explicitly agree otherwise in writing. Please review your order and inspect all in-store items carefully before completing your purchase.

5. Promotions, Rewards, and Pricing

Promotions, rewards, discounts, bin pricing, and special offers may change, expire, or be discontinued at any time. Offers cannot be combined unless stated otherwise. Lucky Binz LTD may correct pricing mistakes or promotional errors at any time.

6. Website Use and Contact Forms

You agree not to misuse the website, interfere with its operation, submit false or misleading information, or use the website for unlawful purposes. If you submit information through a contact form, you consent to Lucky Binz LTD using that information to respond to your message and provide customer service. Do not submit sensitive personal, financial, or confidential information through the contact form.

7. Intellectual Property

All website content, including text, graphics, logos, images, design elements, and software, belongs to Lucky Binz LTD or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our website content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Lucky Binz LTD will not be liable for indirect, incidental, special, consequential, punitive, or similar damages, including loss of profits, revenue, data, goodwill, or other intangible losses arising from your use of the website, purchases, delivery delays, product availability, third-party carrier issues, or content obtained from the website.

9. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict-of-law principles.

10. Changes to These Terms

We may update or replace these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website or continued purchases from Lucky Binz LTD after changes are posted means you accept the updated Terms.

11. Contact Information

If you have questions about these Terms, please contact Lucky Binz LTD at (403) 455-4804 or visit us at 4 - 2010 30 Ave NE, Calgary, AB T2E 7K9.

These Terms are provided for general website and store use. They should be reviewed by a qualified legal professional before publication or reliance.